"As a result of Aurenda's guidance, we have turned our claims management philosophy on its head, from a very hands-off, reactive approach to a totally hands-on, proactive approach. This has resulted in very significant savings on premiums, as well as increased productivity through improved return to work timeframes.
Aurenda's support, particularly on the more complex claims, has increased our chances of reaching successful outcomes. We always know what our rights and obligations are, but have the benefit of Aurenda's combined practical experience to assist in deciding how a particular claim is dealt with."
Group Accountant, Alcock Brown-Neaves Group